Work Samples
Below are a few examples of previous work from website rebuilds to user experience strategies.
Artificial Intelligence / Chatbot Systems
Research, Strategy and Insights
E-Commerce Website
Branded website with ecommerce functionality
Website Rebuild
Website audit + content management implementation
Account Registration Revamp
Use cases & user flows, stakeholder interviews, discovery research and user experience strategy
Digital Customer Service Visioning & Strategy
Persona identification, customer journey mapping, co-browse and screen share strategy, stakeholder interviews and discovery research